Shipping policy
This shipping policy explains how Grow operates
its shipping procedures and how we strive to meet your expectations with every order.
Whether you’re a first-time buyer or a returning customer,
we want to ensure that your experience with us is smooth and satisfactory,
right from placing your order to the moment it arrives at your doorstep.
Please read this shipping policy together with our terms and conditions
to familiarize yourself with the rest of our general guidelines.
Free Shipping
We are pleased to offer free shipping for Orders over $100 (before tax).
Shipping
Standard: Please Allow 3 to 5 business days**
Please allow up to 12 hrs for us to receive and confirm your order.
**Orders submitted after 5pm Central will be processed and fulfilled the following business day.**
Delayed Orders
Unexpected delays can occur due to various reasons.
Such as logistic challenges, inclement weather, high demand, or carrier issues.
We are committed to handling these situations with transparency and efficiency.
In the event of a delay, our priority is to keep you informed.
We will notify you ASAP with updates on the status of your order
and the expected new delivery time.
Our goal is to provide clear and accurate information so you can plan accordingly.
Shipping Restrictions
No PO boxes or contracted delivery services.
Returns and Exchanges
If you have any questions about refunds, returns or exchanges,
please review our refund policy.
Contact Information
If you have any questions or concerns regarding our shipping policy
please contact us using the details below: